Why should I communicate with a performer through ARRIVE?

Communicating with performer through ARRIVE helps ensure that you’re covered by our Terms and Conditions, cancellation policy, and other safeguards. It also keeps all relevant details for your enquiry and booking in a single place. This makes it easy to find and reference any important details you’ve discussed with your performer—especially useful if we need to help out with your booking!

Making a payment or messaging outside of ARRIVE also makes it harder for us to protect your information and personal details, putting you at a higher risk of fraud and other security issues such as phishing.