ARRIVE Guide to Booking a Performer

Once you have submitted your inquiry, you’re ready to begin managing your booking. Here’s how it works:

Once you’ve submitted your inquiry, you’ll be taken to your inquiry page – this is your unique webpage from which you’ll be able to manage the booking from start to finish.
You’ll then shortly begin receiving applications from available performers.
You can then compare your applicants by:
Listening to their recordings.
Viewing their profiles.
Creating a shortlist of your favourites.

Though recordings and performers profiles do help when you’re deciding who to book, you’ll want to get in touch with your favourites before making your final decision.
On your Enquiry page, you can send messages or request phone calls with performers.
Sometimes after negotiating with a performer, their original quote might need to be changed.

Once you know which artist(s) you’d like to book, click the green “Book now” button on their application card and complete the form which pops up by entering your payment details. This will send a message to the artist asking them to confirm that they are able to commit to this booking. Learn more about sending a Booking request here.
Please note: no booking is secured until you have sent a Booking request.
If you would like to book more than one artist, simply click the “Book now” button on your chosen a performer’s application cards.

The performer will then be prompted to accept or decline your booking request.
Once the performer has accepted your booking request, your payment will be taken and held securely by our industry-standard payment provider, PayPal. This payment will then be released to the performer three working days after your event.
If you book more than a month in advance of your event, we take 35% of your total fee as a deposit and transfer the remaining 65% closer to the time of the event.
If you book less than a month in advance of your event, we take your full fee upfront.
At this point, the contact details of you and your booked performers will be automatically exchanged, so you can keep in close contact right up until the gig.
You’ll also automatically receive an invoice.

Make sure you stay in close contact with your booked performer right up until the event. You can find our guidelines on how to manage performers at your event here.
Sit back and relax – all payment will be transferred automatically by ARRIVE after the gig so you don’t need to worry about cash in hand or writing cheques.

You’ll receive an email prompting you to review the performers you booked.
Please review them at your earliest convenience by leaving star ratings and a short note describing your experience of their performance.
Note: reviews are very important to our performers and help ensure that the ARRIVE platform remains a trusted and transparent service for booking performers.

That’s it – if you follow these six simple steps you should have no problem at all booking performers through Arrive!

To book again, simply head back to Arrive.Live We hope to see you again soon!